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Frequently Asked Questions
How do I register or login to my account?
Click on the register or Login link on the top left side of the website
How do I place an order
To place an order on Green Herbs:
- Enter the name of the item you’d like to buy in the search bar. You can also browse for products by selecting the category on the left side of your screen
- Click on a product to learn more about it or add it to your cart
- Click add to cart and proceed to the checkout page
- Register or login into your existing account by entering your email and password
- Enter your shipping/billing information ensuring your address is complete and accurate
- Select a Delivery Method
- Choose your preferred Payment Method
- Click on Confirm Order to complete your order.
- For additional support contact us at 08038000974
How much are delivery fees?
Delivery fees vary based on your geographic location delivery method shipment method and the size or category of the product you ordered. You can review delivery fees before placing your order on the product page as well as during checkout
How do I cancel an order?
To cancel your order, kindly contact us at 08038000974 or send an email to carecenter@herbsandnutritionstores.com
How do I modify an order?
Kindly contact us for order modification
- 08038000974
- carecenter@herbsandnutritionstores.com
How do I track an order?
To track the status of your order:
- Log into your account
- Select ‘Account’ in the upper right-hand menu
- Select ‘Orders’
- Find the item you would like to track and click ‘see details
- Select the “track item” to display delivery details
- You also receive delivery updates via email Account mailbox and App notifications to make it easy to know when your order will be delivered.
- For additional support please contact us
How do I get a refund?
Refund issues are process within 3 to 7 days depending on your payment method